AI
Artificial intelligence (AI) thinking and computing is part of ReeveHQ's system capabilities
It is a capability of the quality system rather than a product beside it - as much a part of what the system does as signing a record or scheduling a review. It works on the records already in it, inside the screens where the work already happens.
Ask Reeve
Which CAPAs are overdue, which suppliers are due for re-evaluation, what a procedure says - asked in your own words and answered from your own records.
Every fact in an answer carries a link to the record it came from, so you can check it rather than take it on trust. It reads only: it never changes a record, and it never reaches another company's data.
What a person may not see, Ask Reeve will not tell them - the same per-module permissions the rest of the system enforces apply to the answer.
And how to do it
The same panel answers questions about operating the system: how to raise a change order, what happens when a CAPA fails its effectiveness check, who has to sign a supplier evaluation.
Those answers cite Reeve's own guide rather than a record, and the citation opens the guide page - so a new quality manager learns the system from inside it, instead of hunting through a manual or waiting on whoever set it up.
Draft with AI
The first pass of a non-conformance investigation, written from what the record already holds - the containment, the lot, the source that raised it.
You edit it and you sign it. It is your words that get approved, and the audit trail records who wrote them.
Design with AI
A device label laid out for the printer you picked, carrying the right ISO 15223 symbols and the device's own data.
It tells you what it used and what it left off, and it cannot approve itself - the label goes through the same signed approval as everything else.
Where it runs
On Amazon Bedrock, inside the EU
The model is served by Amazon Bedrock and called in EU regions through an EU inference profile, so the records behind a question stay inside the EU.
Reeve never calls a model vendor directly: AWS serves the model under the agreement that already covers your data, so procurement has no new AI company to add to a sub-processor list. There is no API key anywhere in the system - the service authenticates with an AWS role.